Cookie Policy

Last updated: 17 June 2025

1. Introduction

This Cookie Policy explains how Alcoocanta ("we," "our," or "us") uses cookies and similar technologies on our website. By using our website, you consent to the use of cookies in accordance with this policy and your preferences as set through our cookie consent system.

2. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work efficiently and provide information to website owners about how their site is being used.

Types of Cookies:

• Session Cookies: Temporary cookies that are deleted when you close your browser
• Persistent Cookies: Cookies that remain on your device for a specified period or until manually deleted
• First-Party Cookies: Cookies set directly by our website
• Third-Party Cookies: Cookies set by external services we use on our website

3. How We Use Cookies

We use cookies for various purposes to enhance your experience on our website and improve our services:

3.1 Necessary Cookies

These cookies are essential for the proper functioning of our website and cannot be disabled. They include:

• Session Management: Maintaining your session as you navigate through our site
• Security: Protecting against cross-site request forgery and other security threats
• Functionality: Remembering your cookie preferences and other essential settings
• Load Balancing: Ensuring optimal website performance

3.2 Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously:

• Usage Statistics: Pages visited, time spent on site, bounce rates
• Performance Monitoring: Page load times and technical errors
• User Journey Analysis: How visitors navigate through our site
• Device and Browser Information: Technical specifications for optimization

3.3 Marketing Cookies

These cookies are used to deliver relevant advertisements and track the effectiveness of our marketing campaigns:

• Advertising Personalisation: Tailoring ads based on your interests and behavior
• Campaign Tracking: Measuring the success of our marketing efforts
• Retargeting: Showing relevant ads on other websites you visit
• Social Media Integration: Connecting with social media platforms for sharing and advertising

4. Specific Cookies We Use

Below is a detailed list of the cookies used on our website:

4.1 Necessary Cookies

Cookie Name	Purpose	Duration
PHPSESSID	Session identifier for website functionality	Session
cookie_consent	Stores your cookie preferences	1 year
csrf_token	Security protection against cross-site attacks	Session

4.2 Analytics Cookies

Cookie Name	Purpose	Duration
_ga	Google Analytics - distinguishes unique users	2 years
_ga_*	Google Analytics - session and campaign data	2 years
_gid	Google Analytics - distinguishes users	24 hours

4.3 Marketing Cookies

Cookie Name	Purpose	Duration
_fbp	Facebook Pixel - tracks conversions and remarketing	3 months
fr	Facebook - advertising and analytics	3 months
IDE	Google DoubleClick - advertising personalization	2 years

5. Managing Your Cookie Preferences

You have several options for managing cookies on our website:

5.1 Our Cookie Consent Tool

When you first visit our website, you'll see a cookie consent banner allowing you to:

• Accept All: Allow all cookies for the best experience
• Necessary Only: Only allow essential cookies required for website functionality
• Custom Settings: Choose specific cookie categories you want to allow

You can change your preferences at any time by clicking the "Cookie Settings" link in our website footer or by clearing your browser cookies and revisiting our site.

5.2 Browser Settings

Most web browsers allow you to control cookies through their settings preferences. Here's how to manage cookies in popular browsers:

Google Chrome:

1. Click on "Settings" > "Privacy and Security" > "Cookies and other site data"
2. Choose your preferred cookie settings
3. You can block or allow cookies from specific sites

Mozilla Firefox:

1. Click on "Options" > "Privacy & Security"
2. Under "Cookies and Site Data," choose your preferences
3. You can manage exceptions for specific websites

Safari:

1. Go to "Preferences" > "Privacy"
2. Choose your cookie blocking preferences
3. You can manage website data and cookies individually

Microsoft Edge:

1. Click on "Settings" > "Cookies and site permissions"
2. Under "Cookies and data stored," manage your preferences
3. You can allow or block cookies from specific sites

6. Third-Party Services

Our website uses several third-party services that may set their own cookies:

6.1 Google Analytics

We use Google Analytics to understand how visitors use our website. This service sets cookies to collect information about your usage patterns, which helps us improve our website and services.

Learn more about Google Analytics cookies: Google Analytics Cookie Usage

6.2 Social Media Platforms

We integrate with social media platforms (Facebook, Instagram, Twitter) for sharing content and social login functionality. These services may set their own cookies when you interact with their features on our site.

6.3 Marketing and Advertising

We may use third-party advertising services to display relevant ads and measure campaign effectiveness. These services may use cookies to track your interests and show personalized advertisements.

7. Impact of Disabling Cookies

While you can disable cookies, doing so may affect your experience on our website:

7.1 Necessary Cookies

Disabling necessary cookies may result in:

• Inability to maintain your session while browsing
• Reduced security protection
• Loss of essential website functionality
• Inability to remember your preferences

7.2 Analytics Cookies

Disabling analytics cookies means:

• We cannot track website performance and user behavior
• Reduced ability to improve our website based on usage data
• Less personalized user experience

7.3 Marketing Cookies

Disabling marketing cookies results in:

• Less relevant advertisements
• Inability to measure marketing campaign effectiveness
• Reduced social media integration functionality

8. Mobile Devices and Apps

If you access our website through a mobile device or app, similar tracking technologies may be used. You can control these through your device settings:

iOS Devices:

• Go to Settings > Privacy > Tracking
• Choose whether to allow apps to request tracking
• Manage advertising preferences in Settings > Privacy > Apple Advertising

Android Devices:

• Go to Settings > Privacy > Ads
• Opt out of ads personalization
• Reset your advertising ID if desired

9. Data Protection and Privacy

Cookie data is handled in accordance with our Privacy Policy and Australian privacy laws, including the Privacy Act 1988 (Cth). We implement appropriate security measures to protect cookie data and limit access to authorized personnel only.

10. International Transfers

Some of the third-party services we use may transfer cookie data outside of Australia. We ensure that appropriate safeguards are in place for any international data transfers, in compliance with Australian privacy laws.

11. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of significant changes by:

• Posting the updated policy on our website
• Updating the "last updated" date
• Sending email notifications for material changes
• Displaying a notice on our cookie consent banner

12. Contact Information

If you have questions about our use of cookies or this Cookie Policy, please contact us:

13. Your Rights

Under Australian privacy law, you have the right to:

• Access information about how we use cookies
• Request correction of any inaccurate information
• Withdraw your consent for non-essential cookies
• Lodge a complaint with the Office of the Australian Information Commissioner